OÜ Privaed values your privacy and compliance with all applicable laws and regulations concerning any personal data we may collect from you when you visit our website privaed.ee. By using our website, you agree that we collect and use your data in accordance with this privacy policy.

With this privacy policy, we want to explain what data we collect, how we use it and what your rights are to protect your data. The policy applies only to our website and its visitors and does not apply to data collected through other channels.

Your data controller is OÜ Privaed

company reg. number: 16972171

email: info@privaed.ee

phone: +372 555 46 311

We collect and process information in accordance with the European Union General Data Protection Regulation (GDPR), which took effect on 25.05.2018.

Data collection and use

What data we collect

The information collected includes both information you knowingly and actively provide to us when using or participating in our services or campaigns, and all information sent by your devices when accessing our products and services.

The data we collect contains information you have knowingly shared with us when using our services or campaigns and information your devices automatically send to us.

Your personal data may reach us in the following ways:

• When you place an order privaed.ee in the online store
• When you register privaed.ee as an online-store user
• When you contact us by phone, email or online chat
• When you purchase a product on instalments and conclude a leasing agreement
• When you browse the website privaed.ee
• When you submit personal data about another person who receives the goods
• When you make payments using e-banking or another electronic payment method
• When you comment, like or share a post on our social-media account
• When you subscribe to our newsletter
• When you comment on posts on our website

Types of data collected

Personal data

We ask you for personal information only when it is necessary to provide a service to you. By contacting us or visiting our website, you may share the following information with us:

• First and last name
• Email address
• Postal address, country, county, city
• Phone number
• Your purchase history and activity in our online store
• Conversation history between you and us
• Information about your web browser and IP address

Log files

Our website privaed.ee saves log files on its visitors. The information collected may include:

• Device type in use
• Internet Protocol (IP) address
• browser type
• Internet Service Provider (ISP)
• Date and time of the website visit
• Entry and exit pages; number of clicks made on the website

The information in the log files is used to analyse trends, administer the website, track visitors' activities and gather demographic information. The information obtained is not intended, and does not allow, the identification of any individual.

Cookies

Like most websites, privaed.ee “cookies”. A cookie is essentially a text file saved on the user's device when visiting a website. Cookies are used to set and store preferences, regional settings, service-usage choices and many other things.

If you wish, you can disable the use of cookies in your browser settings, but in that case the service offered to you may be disrupted.

Cookies are divided into persistent and session cookies. Persistent cookies remain on your personal computer or mobile device even after you have closed the browser or computer. Session cookies are deleted immediately after the browser is closed.

Cookies are classified by purpose:

Essential cookies. Session cookies, whose purpose is to enable the use of the services offered on our website. These cookies help authenticate users and prevent malicious use of user accounts. Without these cookies, we cannot provide the services you request.

Notice cookies. These cookies identify whether users have accepted the use of cookies on the website.

Functionality cookies. These cookies allow your browser to remember choices you make when using the website, such as saving your login details or language preferences. The purpose of these cookies is to provide a more personalised experience and to avoid re-entering your preferences.

How we use the data

We may use the information collected for various purposes, including:

• Maintaining, administering, developing, personalising and extending our website
• Gathering statistics so that we can offer better services and/or offers, and understand and analyse the behaviour of visitors to our website
• Identifying you by phone, message or email
• Sending you information and requesting your feedback on our services
• Preventing fraud and protecting our website
• Enabling us to stay in touch with you via our social-media account
• Enabling us to read the conversation history so that we can provide relevant advice more quickly
• Improving the quality of our service and offering more efficient browsing solutions
• Developing new products and services or improving their functionality
• Shipping/delivering goods, processing orders, issuing invoices, placing orders via bank link, and confirming your order or issuing refunds
• Offering you products and services that may interest you, taking into account your previous orders
• Simplifying and speeding up our interactions when you contact us
• For other purposes. For example, data analysis, trend research, and evaluating the effectiveness of our advertising campaigns.

Cases in which we may share your data

• We may share or transfer your personal data in connection with a change of ownership, merger, sale of assets, financing or acquisition involving our company. We will notify you of the transfer of your personal data and if it becomes subject to a different privacy policy.
• We may share your data with our partner companies, requiring them to comply with this privacy policy. Partner companies include our parent and subsidiary companies, joint-venture partners, or companies we own.
• We may share your data with our business partners in order to offer you certain products, services or campaigns.
• With your consent, we may disclose your personal data for any other purpose.
• We are obliged to disclose your personal data where required by law. We may also disclose your data in good faith to comply with a legal obligation, protect our rights or property, prevent or detect possible violations relating to the use of our service, and ensure the safety of service users.

Retention of your personal data

The company retains your personal data only for as long as is necessary for the purposes set out in this privacy policy. We retain and use your personal data to the extent necessary to fulfil our legal obligations (for example, where we are required to retain your data to comply with applicable laws), to resolve disputes, and to enforce our legal agreements and policies.

The company also retains log files for the purpose of internal analysis. Log files are usually kept for a shorter period, except where the data is used to strengthen security or improve the functionality of our service, or where we are legally required to retain the data for longer.

Processing of children's data

None of our products or services are aimed at children under 13, and we do not knowingly collect data from children under 13. If we suspect that we are processing the data of a person under 13, we will remove that person from all our databases.

Your rights to protect your data

You always have the right not to share your data with us, in the knowledge that this may affect your experience on our website. If you choose not to share your data with us, we will not treat you worse for it. If you provide us with personal information, you understand that we collect, hold, use and disclose it in accordance with this privacy policy. You are entitled to request details of the data collected about you.

When we receive personal information about you from a third party, we protect it in accordance with this privacy policy and the laws of the Republic of Estonia. If you share third-party data yourself, you confirm that you have the right and permission to do so.

Even if you have previously consented to sharing your personal data with us for marketing purposes, you retain the right to change your mind at any time. You always have the right to opt out of communications with us and to request that we remove your data from our databases. From time to time, we may also ask for information to verify your identity. If you find that the data we have collected about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email: info@privaed.ee or by phone: +372 555 46 311. We will do everything possible to correct inaccurate, incomplete, misleading or out-of-date information.

If you believe we have breached the applicable data-protection law and wish to lodge a complaint, please contact us using the contact details in this document and provide us with all the details of the breach. We will investigate your complaint promptly and respond to you in writing, setting out the results of the investigation and the steps we will take to resolve it. You also have the right to contact the regulatory or data-protection authority.

GDPR data protection rights

We want to make sure you are aware of all your data-protection rights. Every user of the site has the right to the following:

• Right of access – you have the right to request copies of your personal data.
• Right to rectification – you have the right to request that we correct any data you consider inaccurate. You also have the right to request that we complete data you consider incomplete.
• Right to erasure – under certain conditions, you have the right to request deletion of your personal data.
• Right to restriction of processing – under certain conditions, you have the right to request that we restrict the use of your personal data.
• Right to object to processing of personal data – under certain conditions, you have the right to object to the use of your personal data.
• Right to data portability – under certain conditions, you have the right to request that we transfer the data collected to a third party or directly to you.

Security of your data

The security of your personal data is important to us, but please remember that no method of transmitting information over the internet or electronic storage method is 100% secure. Although we do our utmost to protect your data, we cannot guarantee its absolute security.

OÜ Privaed takes all reasonably necessary measures to ensure that your data is processed securely and in accordance with this privacy policy and the laws of the Republic of Estonia. Your data will not be transferred to any organisation or country unless there is a compelling reason to do so and the security of your data is ensured.

References to other websites

You may find links on our website to other websites that do not belong to us. If you click a third-party link, you will be redirected to that third party's site. We strongly recommend reviewing the privacy policy of every site you visit.

We have no control over third-party sites and accept no responsibility for their content, privacy policy, the services offered, or anything else.

Updates to the privacy policy

We reserve the right to make changes to this privacy-policy document as needed. Following an update, we will change the document's update date shown at the bottom. If you continue to visit and use our website after the privacy policy is updated, we will treat this as your tacit agreement to the changes.

 

Last modified 04/03/2026