Your privacy is important to Privaed OÜ, as is complying with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website privaed.ee. By using our website, you agree that we may collect and use your data in accordance with this privacy policy.

With this privacy policy we wish to explain to you what data we collect, how we use it and what rights you have to protect your data. This policy applies only to our website and its visitors and does not apply to data collected through other channels.

The processor of your data is Privaed OÜ

company reg. number: 16972171

e-mail: info@privaed.ee

phone number: +372 555 46 311

We collect and process information in accordance with the European Union General Data Protection Regulation (GDPR), which entered into force on 25.05.2018.

Collection and use of data

What data we collect

The information collected includes both information that you knowingly and actively provide to us when using or participating in our services or campaigns, as well as all information that your devices send when accessing our products and services.

The data we collect includes information you have knowingly shared with us when using our services or campaigns, as well as information that your devices transmit to us automatically.

Your personal data may reach us in the following ways:

When you place an order in the privaed.ee online store
When you register as a user of the privaed.ee online store
When you contact us by phone, e-mail or online chat
When you purchase a product by instalments and conclude a leasing contract
When you browse the website privaed.ee
When you provide personal data about another person who receives the goods
When you make payments using online banking or another electronic payment method
When you comment on, like or share a post on our social media account
When you join our newsletter
When you comment on posts on our website

Types of data collected

Personal data

We ask you for personal information only when it is necessary to provide you with a service. When you contact us or visit our website, you may share the following information with us:

First and last name
E-mail address
Postal address, country, county, city
Phone number
Your purchase history and activity in our online store
The chat history between you and us
Information about your web browser and IP address

Log files

Our website privaed.ee stores log files about its visitors. The information collected may include:

The type of device used
Internet Protocol (IP) address
browser type
Internet Service Provider (ISP)
The date and time of the website visit
Entry and exit page, the number of clicks made on the website

The information in the log files is used to analyse trends, administer the website, track visitors' activities and gather demographic information. The information obtained is not intended to, and cannot, identify a person.

Cookies

Like most websites, privaed.ee also uses "cookies". A cookie is essentially a text file that is stored on the user's device when visiting a website. Cookies are used to set and store preferences, regional settings, choices regarding the use of services and much more.

If you wish, you can disable the use of cookies in your browser settings, but in that case the service offered to you may be disrupted.

Cookies are divided into persistent and session cookies. Persistent cookies remain on your personal computer or mobile device even after you have closed the browser or computer. Session cookies, however, are deleted immediately after the browser is closed.

Cookies are divided by their purpose into:

Necessary cookies. Session cookies whose purpose is to enable you to use the services offered on our website. These cookies help to authenticate users and prevent the malicious use of user accounts. Without these cookies, we cannot provide you with the services you have requested.

Notification cookies. These cookies detect whether users have accepted the use of cookies on the website.

Functionality cookies. These cookies allow your browser to remember the choices you make when using the website, such as saving your login details or language preferences. The purpose of these cookies is to provide you with a more personalised experience and to avoid having to re-enter your preferences.

How we use data

We may use the information collected for various purposes, including:

To maintain, manage, develop, personalise and expand our website
To collect statistics so that we can offer better services and/or offers and understand and analyse the behaviour of our website's visitors
To identify you by phone, message or e-mail
To send you information and to request feedback about our services
To prevent fraud and protect our website
To enable us to be in contact with you via a social media account
To enable us to read the chat history in order to speed up the provision of relevant advice
For the purpose of improving the quality of our service and providing more efficient browsing solutions
To develop new products and services or improve their functionality
To ship/deliver goods, process orders, prepare invoices, place orders via a bank link and confirm your order or issue a refund
To offer you products and services that may be of interest to you, taking your previous orders into account
To simplify and speed up the interactions between us when you contact us
For other purposes. For example, to analyse data, study trends and assess the effectiveness of our advertising campaigns.

We may share or transfer your personal data in connection with a change in the ownership of our company, a merger, a sale of assets, financing or an acquisition. We will notify you of the transfer of your personal data and if it becomes subject to the provisions of a different privacy policy.
We may share your data with our affiliated companies, requiring them to comply with this privacy policy. Affiliated companies include our parent and subsidiary companies, joint venture partners or companies that we own.
We may share your data with our business partners in order to offer you certain products, services or campaigns.
With your consent, we may disclose your personal data for any other purpose.
We are obliged to disclose your personal data when required by law. In good faith, we may also disclose your data to comply with a legal obligation, protect our rights or property, prevent or detect possible legal violations related to the use of our service and ensure the safety of the users of the service.

Retention of your personal data

The company retains your personal data only for as long as is necessary for the purposes set out in this privacy policy. We retain and use your personal data to the extent necessary to fulfil our legal obligations (for example, if we must retain your data to comply with applicable laws), to resolve disputes and to enforce our legal agreements and policies.

The company also retains log files for the purpose of internal analysis. Log files are generally retained for a shorter period, except where this data is used to strengthen security or improve the functionality of our service, or where we are legally required to retain this data for a longer period.

Processing of children's data

None of our products or services are directed at children under the age of 13, and we do not knowingly collect data on children under the age of 13. If we suspect that we are processing the data of a person under the age of 13, we will remove that person from all of our databases.

Your rights to protect your data

You always have the right not to share your data with us, in the knowledge that this may affect your experience on our website. If you decide not to share your data with us, we will not treat you any worse as a result. When you provide us with personal information, you understand that we collect, store, use and disclose it in accordance with this privacy policy. You have the right to request details of the data collected about you.

When we receive personal information about you from a third party, we protect it in accordance with this privacy policy and the law of the Republic of Estonia. If you share third-party data yourself, you confirm that you also have the right and permission to do so.

Even if you have previously given consent to share your personal data with us for marketing purposes, you retain the right to change your mind at any time. You always have the right to opt out of communications from us and to request that we remove your data from our databases. From time to time, we may also request information about you to confirm your identity. If you find that the data we have collected about you is inaccurate, outdated, incomplete, irrelevant or misleading, please contact us by e-mail: info@privaed.ee or by phone: +372 555 46 311. We will do everything in our power to correct inaccurate, incomplete, misleading or outdated information.

If you believe that we have violated the applicable data protection law and you wish to file a complaint, please contact us using the contact details found in this document and provide us with all the details regarding the violation. We will investigate your complaint without delay and respond to you in writing, presenting the results of the investigation and outlining the steps we will take to resolve your complaint. You also have the right to contact a regulatory authority or data protection authority.

We want to make sure you are aware of all of your data protection rights. Every user of the site has the right to the following:

Right of access - you have the right to request copies of your personal data.
Right to rectification of data - you have the right to request that we correct data you believe to be inaccurate. You also have the right to request that we complete data you believe to be incomplete.
Right to erasure - under certain conditions, you have the right to request the erasure of your personal data.
Right to restrict processing - under certain conditions, you have the right to request the restriction of the use of your personal data.
Right to object to the use of personal data - under certain conditions, you have the right to object to the use of your personal data.
Right to data portability - under certain conditions, you have the right to request that we transfer the collected data to a third party or directly to you.

The security of your data

The security of your personal data is important to us, but remember that no method of exchanging information over the Internet, nor any electronic storage method, is 100% secure. Although we do everything we can to protect your data, we cannot guarantee its complete security.

Privaed OÜ takes all reasonably necessary measures to ensure that your data is processed securely and in accordance with this privacy policy and the law of the Republic of Estonia. Your data is not transferred to any organisation or country, except where there is good reason to do so and the security of your data is ensured.

References to other websites

On our website you may find links to other websites that do not belong to us. If you click on a third-party link, you will be directed to that third party's site. We strongly recommend that you review the privacy policy of every site you visit.

We have no control over third-party sites and assume no responsibility for their content, privacy policy, the services they offer or anything else.

Updates to the privacy policy

Where necessary, we have the right to make changes to this privacy policy document. After the privacy policy is updated, we will change the document's update date located at the bottom of it. If you continue to visit and use our website after the privacy policy has been updated, we will treat this as your tacit consent to the changes.

Last modified 04/03/2026